Internatioal Voice Process- Gurgoan

Title: Customer Support Associate – International Voice Process | Gurgaon

Location: Gurgaon, Haryana
Job Type: Full-Time | Work From Office
Industry: Customer Service / BPO / Contact Center

Role Summary:

Join one of the leading MNCs as a Customer Support Associate and build a rewarding career in customer service. We are looking for energetic and customer-focused individuals who can effectively handle customer interactions, resolve queries, and deliver excellent service experiences.

Key Responsibilities

• Handle inbound and outbound customer calls professionally
• Understand customer concerns and provide appropriate solutions
• Follow communication guidelines and process requirements
• Maintain high levels of customer satisfaction and service quality
• Identify opportunities for upselling products and services
• Accurately document customer inte...