Internal Sales Support - Civil Engineering

Role Overview
The Internal Sales Support candidate will play a pivotal role in ensuring smooth sales operations and excellent customer relationships. reporting to the Sales Manager, you’ll support the processing of orders and proactively engage with clients to close deals and grow revenue.
Key Responsibilities

Accurately process and track sales orders , ensuring timely data entry and coordination with operations and logistics

Proactively contact clients (email/phone) to confirm orders, address queries, close pending deals, and follow up on quotations

Manage the sales pipeline , update CRM or internal tracking systems

Generate sales documentation : quotations, order confirmations, delivery notes, sales reports

Liaise with Warehouse, Installation, and Contracts teams to coordinate delivery logistics and ensure customer satisfaction

Identify upselling or cross-selling opportunities from existing clients

Provide administrative...