Internal It Operations Lead (Barcelona)

WHO WE ARE Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, Whats App, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 200+ teammates across international offices in Barcelona, Austin, Amsterdam, São Paulo, and Yerevan — Manychat helps businesses across the globe improve their ROI and grow faster. WHO WE'RE LOOKING FOR You'll be a key member of the Internal IT team, reporting directly to the Head of Internal IT & Security. Ready to take on a leadership role where your decisions will shape the operational backbone of Manychat? We'd love to hear from you! WHAT YOU'LL DO Lead and empower a distributed IT helpdesk team (3 members) operating in Brazil, Armenia, and Spain. Focus on the team growth and development and create a culture of proactive support and ownership in managing internal I...