Intern - Customer Service Representative

Intern - Customer Service Representative

Job Description

Our Customer Operations Team is looking for a talented intern in business, marketing, finance or similar field studies to join our team in our Sofia office. The successful candidate will be spending a full academic year with us and will work directly with account managers and a multinational team of Customer Service Operators worldwide. Position can be full time or part time.

**Responsibilities:**

+ Customer facing contact fully responsible for handling all requests in relation to order placement, fulfillment and forecasts.
+ Develop and maintain strong business partnership with customer, sales, planning and operation teams with proactive collaboration and communication.
+ Proactively monitoring and communicating changes in customer demand to avoid supply disruptions or excess inventory.
+ Manage escalations effectively by engaging/leading discussions to achieve resolution.
+ Follow...