Intern - AI Automation & Technical Customer Service Operations Support

Continental · Petaling Jaya, Selangor, Malaysia

Location

Petaling Jaya

Job Type

Intern

Posted

June 17, 2026

Job Description

Job Description
We are seeking a motivated and detail-oriented Market Insights and CS Operations Support Intern to join our dynamic team in Petaling Jaya, Malaysia. This internship offers an exciting opportunity to gain hands-on experience in AI automation and customer service operations while contributing to our organization's success.
Assist in analyzing, designing and classifying data to support AI automation
Lead projects in creation of AI automation process to document and monitor product performances & improvement
Help prepare project review reports and presentations for internal stakeholders
Support by analyzing customer feedback and identifying market trends and brand presence
Contribute to the development of AI assisted customer service processes and procedures
Participate in projects aimed at enhancing AI automation and customer service operations
Qualifications
Currently pursuin...
        

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