Integrate Five9 Solutions at Inoria

Become a Five9 Solutions Integrator at Inoria, a part of CallTower. Here, you’ll utilize your vast experience in CCaaS implementations to create impactful integrations for diverse clients.
As a pivotal member of the team, you will work alongside leaders in project management and business analysis to drive successful Five9 deployments. This innovative role blends technical skills with outstanding customer service, ensuring timely and tailored implementations that meet client needs. You’ll also contribute to internal projects enhancing service efficiency.
Key Responsibilities:
• Implement, configure, and test various CCaaS solutions
• Build Omni-channel experiences for optimal customer interaction
• Maintain a technical library for project clarity
• Train end-users across various roles and functions
• Assist in addressing complex product issues
Requirements:
• 5+ years in Contact Center experience
• Technical expertise in Cloud services
• Proven ability t...