Location
gqeberha
Job Type
Full-time
Posted
July 15, 2026
Job Description
Job Title: Intake Specialist
Location: Remote (South Africa) - US Hours - 9am-5pm EST
Job Type: Full-time
Key Responsibilities
Respond promptly and professionally to inquiries via phone, email, and other communication channels.
Guide clients through the intake process, explaining requirements and next steps clearly.
Collect, review, and verify client information and documentation.
Schedule appointments and assessments as needed.
Maintain accurate and organized records in the company’s CRM or intake systems.
Collaborate with clinical and administrative teams to ensure timely onboarding and service delivery.
Follow up consistently with clients to obtain outstanding information or documents.
Requirements
Excellent communication skills, both verbal and written, with a professional and empathetic telephone manner.
Strong organizational and time management skills with keen attention to detail.
Comfortable using digital tools and platfor...
Location: Remote (South Africa) - US Hours - 9am-5pm EST
Job Type: Full-time
Key Responsibilities
Respond promptly and professionally to inquiries via phone, email, and other communication channels.
Guide clients through the intake process, explaining requirements and next steps clearly.
Collect, review, and verify client information and documentation.
Schedule appointments and assessments as needed.
Maintain accurate and organized records in the company’s CRM or intake systems.
Collaborate with clinical and administrative teams to ensure timely onboarding and service delivery.
Follow up consistently with clients to obtain outstanding information or documents.
Requirements
Excellent communication skills, both verbal and written, with a professional and empathetic telephone manner.
Strong organizational and time management skills with keen attention to detail.
Comfortable using digital tools and platfor...