Installation and Database Specialist

**Job Description:**

This position’s primary function is to perform and assist with software installations and/or imaging database services. Imaging database services include migrations from an existing database to a new one. Candidates must be comfortable working in a fast-paced and ambiguous environment and can self-define tasks, deadlines, and next steps as needed. The candidate will partner with the North America regional DEXIS commercial team and North America technical support. The ideal candidate is solution-obsessed, customer-driven, and highly motivated.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

+ Ranges from full installation to assisting with installation of DTX Studio software.
+ Provide high-level customer-centric interactions to internal and external customers, communicate proactively with all stakeholders, and address concerns with urgency.
+ Skillfully diffuse difficult customer situations by exhibiting empathy, understanding and reassur...