Inside sales systems engineer

Overview
Lutron is seeking a System Sales Engineer (SSE) based in Mexico City to support its sales efforts by addressing technical challenges, educating customers and partners, and serving as a trusted technical resource. The role requires strong knowledge of Lutron systems, integration practices, industry standards, and emerging technologies within the lighting and intelligent building systems market.
Responsibilities
Conduct technical and product launch training / CEUs on new products, systems, features, market trends, etc. for Sales & Pre‐sales team, specifiers, integrators, customers.
Prepare & upkeep of technical documentation — such as competitive analysis, brand standards, IT requirements, App notes, etc.
Support new products and feature release through field testing via early adopters and beta sites.
Become customer's voice through regional feedback collection & active participation in all ISSE feedback sessions with Product managers, core reviews, SSE summ...