Inside Sales Associate

Principal Duties and Responsibilities:

• Drive growth within assigned territory though the management of house and non-technical accounts including qualifying customers, creating quotes and manage customer expectations.


• As part of the sales process, initiate contact; gain agreement to next steps in process; gain access to decision makers; quote costs/present solution options; provide timely updates on orders or, respond to other client needs/requests.


• Via the phone, fax and/or e-mail, support clients with order management, critical order escalation, all non-engineer related tasks, and overall customer experience for assigned territory.


• Accurately and efficiently document information learned from clients, and, the accomplishment of steps in sales process.


• Aggressively manage competing responsibilities to maximize time available to make calls and complete other duties.


• Ma...