Infrastructure Operations Engineer – Connectivity Solutions

Job Title

Infrastructure Operations Engineer – Connectivity Solutions

Key Responsibility Areas

RUN (Network Operations Execution)

• Operate GTT/Velocloud SD WAN, LAN switching, Wi Fi networks, VPN gateways
• Execute change management for network components (plan, test, implement, document)
• Monitor network health, hybrid connectivity status, ISP circuits, and remote access services
• Handle L2/L3 incident resolution, RCA documentation, escalations to carriers and vendors
• Execute compliance tasks: patching, firmware lifecycle, config hardening
• Support MIM/P1 connectivity issues across regions
• Execute structured Follow the Sun handovers for ongoing incidents & changes
• Manage Network Administrations platforms (DHCP, Radius, WAN/LAN/Wifi Portals & Orchestrators…)

ENABLE (Platform & Tooling Alignment)

• Apply global standards & golden configs from Co...