Infra dev specialist (xico)

Job Summary Responsibilities Develop and implement Service Now scripts to automate processes and improve system functionality. Integrate Service Now with other enterprise systems to ensure seamless data flow and operational efficiency. Manage and optimize the Service Now ITSM platform to enhance service delivery and user experience. Collaborate with cross-functional teams to identify and resolve Service Now-related issues promptly. Provide technical support and guidance to team members on Service Now best practices and solutions. Analyze system performance and implement improvements to ensure high availability and reliability. Document technical specifications and system configurations for future reference and compliance. Conduct regular system audits to ensure data integrity and security within the Service Now platform. Stay updated with the latest Service Now features and technologies to drive innovation and improvement. Participate in strategic planning sessions to align Service Now...