Information Technology Support Engineer

About the Role

The IT Support Engineer is responsible for providing technical support and maintenance for retail store systems, office technology, end-user computing devices, and IT infrastructure. The role serves as the primary on-site IT resource, ensuring the availability and reliability of business-critical systems including Point of Sale (POS), weighing scales, payment devices, networks, and user workstations.

Responsibilities:

• Setting-Up PC Workstations for Employees
• Facilitate employees with the necessary tools and environment to perform their tasks efficiently
• Onboarding workstations according to the Company IT security policy to ensuring the Data and network Security.
• Troubleshooting Issues raised by employees with minimum downtime to help them complete the business tasks in time.
• Providing with IT solutions to Host Business meetings and conferencing thr...