Information Technology Operations Specialist

About RAC IT Solutions Pvt. Ltd. RAC IT Solutions Pvt. Ltd. is a leading IT infrastructure solutions provider with over 27 years of experience in IT rentals, asset management, repair services, and technology support. With a strong PAN India presence, RAC delivers reliable and cost-effective IT solutions to businesses, helping them meet their technology requirements efficiently and seamlessly. JOB DESCRIPTION : Operations Coordinati onMonitor branch operations and identify improvement opportunitie s.Ensure implementation of company policies and procedure s.Coordinate branch meetings, training programs, and event s.Customer Service & Suppo rtMaintain customer service standards and ensure timely resolution of customer querie s.Work closely with support teams to enhance customer satisfactio n.Stores & IT Process Improveme ntOversee store operations, asset management, and process improvement s.Strengthen IT processes through training and team engagement initiative s.Interdepartmental Coordi...