Information Technician at U of T Mississauga

Step into a rewarding role at U of T Mississauga Library as an Information & Loans Technician. Deliver outstanding customer service and assist users in navigating library resources.

This dynamic full-time position mandates evening, weekend, and holiday shifts. Engage with users, provide essential information, and uphold high standards of library procedures. Your ability to troubleshoot technology-related issues and manage circulation records will be crucial for enhancing library services.

Key Responsibilities:
• Respond promptly to customer inquiries and requests
• Explain library policies and guidelines clearly
• Track and process lending requests efficiently
• Troubleshoot routine computing and device issues
• Oversee casual staff and ensure policy compliance

Requirements:
• Diploma in Library Technology or equivalent experience
• At least two years of library customer service experience
• Familiar...