Information Assistant at MacEwan University

Become the first point of contact at MacEwan University as an Information and Registration Assistant. Engage with students and provide vital support about continuing education programs and services.
This full-time role offers a 24-month term within the School of Continuing Education. You will assist prospective and current students with registration, maintain accurate records, and provide essential information regarding courses, prerequisites, and fees. Excellent customer service is central to this role, creating a welcoming environment for all.
Key Responsibilities:
• Serve as the primary contact for students seeking education information
• Explain courses, prerequisites, and registration policies clearly
• Use virtual queuing to manage in-person transactions
• Foster an inviting atmosphere in the Student Support Centre
• Resolve information and registration issues effectively
Requirements:
• Post-secondary diploma in administration or related field
• Min...