Individual Product Enrollment Specialist

Description
The Enrollment Specialist will support Enrollment Department, which is responsible for member eligibility and enrollment. This team ensures member information is accurately loaded, updated, and maintained across systems, including the core enrollment system and pharmacy system, so there are no downstream impacts to member coverage, benefits, claims, pharmacy access, or coordination of care.
This role will process a high volume of manual applications as well as 834 electronic enrollment files, which are files received from various employer groups to upload and maintain group membership information. The Enrollment Specialist will be responsible for reviewing enrollment requests, identifying and resolving errors, validating information, and ensuring all data is correct in the appropriate systems.
On the first day, the new hire will complete departmental orientation. The Team Coordinator will review expectations for the employee, departmental policies, team workflows, ...