Individual Giving Lead - Mātanga Tiaki Hōtaka Whiwhi Takoha

About the role

The Individual Giving Lead is responsible for leading and growing the Mission’s individual giving programme - inspiring Aucklanders to give and ensuring existing supporters are nurtured and retained. This includes oversight of all regular giving, general donations, appeals, and donor acquisition campaigns across multiple channels. 

Reporting to the Individual Giving and Community Fundraising Manager this role manages all aspects of donor stewardship across the supporter lifecycle - from acquisition, onboarding, and upgrade, through to reactivation and long-term retention. A critical success factor will be creating a compelling, data-led donor experience that builds deeper engagement and delivers on income targets. 

The role works closely with the Marketing and Communications team to ensure messaging and advertising supports a strong individual giving pipeline and that campaign content is consistent, on brand, and emotionally res...