Independent Officer - Children’s Services Complaints

3 Month Contract With A Local Authority

To independently investigate Stage 2 complaints relating to Children's Services under the Social Services Complaints Procedure (Wales), ensuring complaints are handled fairly, transparently, and in accordance with statutory requirements. The role supports accountability, promotes service improvement, and helps ensure positive outcomes for children, young people, and families.

Key Responsibilities

• Conduct independent investigations into Stage 2 complaints relating to Children's Services.
  
• Review and analyse relevant ev...