Inbound/Outbound Queue Associate

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Job Summary & Impact**

As a Member Services Assistant, you are the vital link between Signify Health, our health plan partners, and the members we serve. By managing high-volume communications and keeping flawless data logs, your daily work directly influences member retention, continuity of care, and overall health outcomes. You do not just answer calls—you build trust and ensure no member request falls through the cracks.

Under the guidance of the Member Services Manager, you will drive department success by closing the ...