Import/Export Agent, CX

Maersk · China, Shanghai, China

Location
China
Job Type
Full time
Posted
July 05, 2026

Job Description

We Offer

Joining Maersk, you will become part of the global family of the company that moves 20% of global trade every day all the way, where one of our core values is Our Employees. It goes without saying that we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Purpose of the Role

  • Deliver best-in-class customer experience by proactively managing the end-to-end shipment journey and resolving issues with speed and ownership

  • Act as the point of contact for assigned customers, ensuring transparency, reliability, and consistent communication

  • Proactively identify risks, deviations, and service gaps, and drive timely recovery actions

  • Build strong relations...

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