IM Technician

HCLTech · Remote, Remote, South-Africa

Location
Remote
Job Type
Full-time
Posted
July 15, 2026

Job Description

Job Description – IM Technician (E2 Band)
Role Details
Job Role: IM Technician
Designation: Specialist / Senior Specialist / Technical Specialist
Band: E2
Sub-Band: E2.1 / E2.2 / E2.3
Location: South Africa
Domain: Windows Operating System
Sub-Domain: MS Windows 2000 Administration
Job Purpose
The IM Technician will be part of the Anglo American IM Support team, responsible for ensuring system integrity, maximum availability, and performance of all information systems in line with customer expectations.
The role focuses on infrastructure support, maintenance, inspections, IoT devices, and overall operational excellence within the IM environment. The individual will follow a systematic, analytical approach to problem-solving while adhering to safety and quality standards.
Key Responsibilities
Support and maintain network, server, and end-user infrastructure
Troubleshoot technical issues and resolve cross-functional incidents
Pe...

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