I2C DS Collection & Dispute Mgmt Analyst

Johnson & Johnson MedTech · toronto, on, Canada

Location
toronto
Job Type
Full-time
Posted
July 09, 2026

Job Description

Job Function Finance

Job Sub Function AP/AR

Job Category Professional

All Job Posting Locations Toronto, Ontario, Canada

Job Description DePuy Synthes is recruiting for a I2C DS Collection & Dispute Mgmt Analyst, located in Toronto, Canada.

Key Responsibilities Collections & Accounts Receivable Management

Manage customer collections and open receivables through proactive follow‑ups, customer engagement, negotiation, and dispute resolution techniques

Drive desired customer payment behavior to maximize cash flow and improve Days Sales Outstanding (DSO)

Monitor collection performance and KPIs against Service Level Agreements (SLAs)

Perform AR forecasting, trend analysis, and root cause analysis on payment behavior

Manage Sales Order Releasing activities within defined authority limits

Dispute Management

Own end‑to‑end dispute management for assigned key accounts, from investigation ...

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