Location
Ireland
Job Type
Permanent, Full-time
Posted
July 06, 2026
Job Description
We're looking for a friendly, organised, experienced and customer-focused Service Advisor to join our dedicated Service team. If you thrive in a fast-paced environment and enjoy helping people, this is your opportunity to grow with a leading automotive brand.
Key Responsibilities:
- Act as the main point of contact for service customers - in person, over the phone, and online
- Schedule and manage service appointments, ensuring efficient workshop loading
- Provide accurate estimates, explain service work clearly, and obtain customer authorisations
- Liaise between customers and the workshop, keeping both parties updated
- Promote additional services and maintenance plans where appropriate
- Handle customer concerns or complaints professionally and promptly
- Ensure all invoicing, warranty, and service documentation is completed accurately
- Deliver an outstanding cu...