Location
edmonton
Job Type
Full-time
Posted
July 04, 2026
Job Description
Become a key contributor at FCC as a Technical Analyst, enhancing operations through effective technology solutions. This hybrid role is designed for those passionate about system configuration and customer service.
As a Technical Analyst, you will need a diploma in information technology or computer science, supported by two years of service desk experience. Your role includes requirements gathering and implementing technical solutions that benefit FCC’s role in Canadian agriculture. Your analytical skills and commitment to customer service will be crucial in ensuring exceptional support.
Key Responsibilities:
• Design and enhance tools to support business growth
• Facilitate technical discussions with stakeholders
• Provide multi-channel support including email and chat
• Troubleshoot and document second-level IT issues
• Oversee major IT incident resolutions effectively
Requirements:
• IT or computer science diploma required
• Two years of relevant serv...
As a Technical Analyst, you will need a diploma in information technology or computer science, supported by two years of service desk experience. Your role includes requirements gathering and implementing technical solutions that benefit FCC’s role in Canadian agriculture. Your analytical skills and commitment to customer service will be crucial in ensuring exceptional support.
Key Responsibilities:
• Design and enhance tools to support business growth
• Facilitate technical discussions with stakeholders
• Provide multi-channel support including email and chat
• Troubleshoot and document second-level IT issues
• Oversee major IT incident resolutions effectively
Requirements:
• IT or computer science diploma required
• Two years of relevant serv...