Hybrid IT Service Desk Engineer - 1st/2nd Line Support

SwiftCruit is looking for an IT Service Desk Engineer to join their team in Solihull. This role involves providing 1st and 2nd line support to over 5,000 associates. You will be responsible for managing IT incidents and ensuring smooth operation of systems while delivering user training.

With essential experience of at least 2 years in a similar role, candidates should be familiar with Active Directory, Office 365, and Windows systems. The position is office-based, offering an opportunity to solve problems and build strong working relationships.