Hybrid Customer Service Consultant: Energetic & Empathetic

Application Process

To support a fair and consistent recruitment approach, our process includes a number of stages as outlined below. Please review these steps before applying, as each stage is an important part of how we assess candidates for this role.

• Candidates who meet the initial role requirements will be invited to complete an online assessment. The assessment is a required part of the selection process and includes activities designed to assess skills relevant to the role, including written and verbal communication. Candidates who do not complete the assessment will not be progressed.
• Shortlisted candidates will then be invited to an in‑person interview at our Newmarket office.
• Preferred candidates will need to complete two satisfactory reference checks with previous managers or other appropriate referees, as well as a Ministry of Justice criminal history check and credit check. These checks will be considered in relation to the...