HVAC Technical Service Manager

Lead technical support, field service, and training for Daikin products within the assigned regional service area. The role requires living within the region to ensure rapid response, strong dealer support, and effective on‑site troubleshooting. Primary function VRV and light commercial/ Secondary function unitary single phase equipment roughly 70/30 split

Main Responsibilities

• Deliver reliable, prompt, empathetic technical support to customers and distributors.
• Conduct VRV/VRF system diagnostics , performance evaluations, and field investigations.
• Apply strong refrigeration and air‑conditioning knowledge to resolve complex issues.
• Perform job‑site visits to evaluate installation quality and system operation.
• Validate installations using Daikin engineering, service, and installation manuals.
• Gather Voice of Customer insights to i...