Location
johannesburg
Job Type
Full-time
Posted
June 29, 2026
Job Description
About the Role:
We are seeking Human Experience Analysts to evaluate how people interact with products, services, and brands in real-world scenarios. Your insights will help businesses improve user satisfaction, optimize engagement strategies, and enhance overall customer experiences.
This is a remote, flexible opportunity where you can participate in research projects at your convenience while earning for your contributions.
Key Responsibilities:
- Observe and analyze how individuals interact with digital platforms, physical products, and customer service experiences.
- Provide feedback on ease of use, emotional response, and engagement levels.
- Participate in human-centered research, behavioral studies, and experience mapping.
- Identify barriers to accessibility, usability, and consumer satisfaction.
- Offer actionable insights that help businesses create