Job Description
About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
We are seeking a bilingual HR Support Representative to serve as the first point of contact for employees, managers, candidates, vendors, and other stakeholders with HR‑related questions and requests. This role is responsible for responding to inquiries regarding HR policies, procedures, and programs through multiple communication channels, including phone, email, chat, web requests, and in‑person interactions.
The ideal candidate will provide exceptional customer service, accurately document and track inquiries in HR systems, collaborate with HR specialists to resolve issues, and elevate complex cases when needed. This position also contributes to process improvement init...