Location
são leopoldo
Job Type
Full-time
Posted
July 18, 2026
Job Description
We are looking for a dedicated and enthusiastic **HR Operations Specialist** to join our HR Shared Services team.
**Key Responsibilities**:
- Provide first contact information on HR policies, procedures, and programs.
- Assist employees with HR-related issues, including benefits, payroll, and leave of absence.
- Document and track inquiries and resolutions in the HR system.
- Escalate complex issues to other departments as needed.
- Maintain confidentiality and handle sensitive information with discretion.
- Participate in training sessions to stay updated on HR policies and systems.
- Contribute to the continuous improvement of HR processes and services.
**Qualifications**:
- Excellent English communication skills, both verbal and written.
- Strong customer service orientation with a friendly and helpful demeanor.
- Ability to handle multiple inquiries simultaneously and prioritize tasks effectively.
- Basic understanding of HR principles and pra...
**Key Responsibilities**:
- Provide first contact information on HR policies, procedures, and programs.
- Assist employees with HR-related issues, including benefits, payroll, and leave of absence.
- Document and track inquiries and resolutions in the HR system.
- Escalate complex issues to other departments as needed.
- Maintain confidentiality and handle sensitive information with discretion.
- Participate in training sessions to stay updated on HR policies and systems.
- Contribute to the continuous improvement of HR processes and services.
**Qualifications**:
- Excellent English communication skills, both verbal and written.
- Strong customer service orientation with a friendly and helpful demeanor.
- Ability to handle multiple inquiries simultaneously and prioritize tasks effectively.
- Basic understanding of HR principles and pra...