Job Description
At Affinity Water, our People and Culture team supports a large, fast-paced operational environment where strong HR partnership is key to delivering great outcomes for our customers and colleagues.
We’re looking for an experienced HR Advisor to join our Customer Experience (CX) Directorate on a 12-month fixed term contract. This is a busy, high-volume role acting as the main point of contact across a number of departments including our Contact Centre, Wholesale Development, Marketing & Communications, Processing & Complaints and Cash Collection & Management.
You’ll support managers and employees with a wide range of HR matters, helping to ensure fair, consistent, and policy-compliant decision making in a demanding and fast-moving environment.
What you’ll be doing:
Acting as the first point of contact for HR queries across a large, busy directorate
Providing advice on performance, absence, employee relations, and HR policies