Job Description
Our client is looking for an experienced Housing Options Officer
This role is hybrid and requires on site attendance 2-3 days a week in line the the service’s rota for assessments.
This is not a desk job; it’s frontline, high impact work.
As a Housing Options & Assessment Officer, you’ll manage a varied caseload of residents who are homeless or at risk of homelessness. You’ll be responsible for assessing needs, making legally robust decisions and, crucially, identifying realistic solutions that prevent homelessness wherever possible.
You’ll be working with residents who may be vulnerable, in crisis, or facing complex challenges. Success in this role requires confidence, sound judgement, emotional resilience, and the ability to stay focused under pressure.
What you’ll be doing
•Assess housing needs and determine statutory duties under the Homelessness Reduction Act 2018
• Conduct detailed interviews (face-to-face and telephone) ...