Location
Falmouth
Job Type
Full-time
Posted
July 11, 2026
Job Description
Association based across the North Cornwall area.
You will be the primary relationship manager for residents. You will deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties.
Main duties include but are not limited too;
* Provide outstanding service and support for customers, handling queries, permissions and tenancy management.
* Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements.
* Manage cases of tenancy breaches, including the Safeguarding of our customers.
* Oversee estate standards and service contract to ensure value for money and a high-quality living environment.
* Lead the delivery of vibrant resident engagement and support communi...
You will be the primary relationship manager for residents. You will deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. You will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties.
Main duties include but are not limited too;
* Provide outstanding service and support for customers, handling queries, permissions and tenancy management.
* Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements.
* Manage cases of tenancy breaches, including the Safeguarding of our customers.
* Oversee estate standards and service contract to ensure value for money and a high-quality living environment.
* Lead the delivery of vibrant resident engagement and support communi...