Job Description
About the role
Location: THE PIG-near Bath, Pensford, BS39 4NS
Salary: £38,500 - £42,500 per annum, (OTE £44,100 - £48,100 per annum)
Hours: 45 hours per week, including weekends
As House Manager, you will play a key role in ensuring the smooth operation of the hotel's front‑of‑house, enhancing guest experiences, and driving revenue growth.
You’ll oversee daily operations and respond promptly to guest needs. Your leadership will coordinate Reception, Treatments, Grounds, Maintenance, Housekeeping, and Night Porters to deliver exceptional service.
This is a hands‑on operational role requiring composure under pressure, strong decision‑making, and attention to detail. Clear communication and organization will be essential as you lead the team to create memorable guest experiences.
Reporting to the Hotel Director and Deputy General Manager, you’ll be the first point of contact for guest and staff queries. The role offers clear progre...