Hotel receptionist

We are seeking a friendly and customer-focused Hotel Receptionist to join our team. The ideal candidate will be the first point of contact for guests, providing excellent service and ensuring a smooth check-in and check-out process. You will assist with reservations, respond to guest inquiries, and handle administrative tasks in a professional manner.

Key Responsibilities Greet and welcome guests upon arrival with a warm and friendly attitude Manage check-in and check-out processes efficiently Handle guest inquiries, provide information about hotel services and local attractions Process reservations and cancellations accurately Manage phone calls and direct them to the appropriate departments Handle guest complaints or requests and elevate as necessary Maintain accurate records of bookings and guest details Ensure the reception area is tidy and presentable at all times Qualifications Previous experience as a receptionist or in customer service is a plus Strong communication an...