Hotel Operations Officer

The Hotel Operations Officer is responsible for the overall management of the school's dormitory and accommodation facilities. This role acts as the primary point of contact for student housing concerns, coordinates with housekeeping and maintenance teams, and ensures that all facility operations run smoothly in support of the school's academic programs.

Key Responsibilities

• Manage room assignments, check-in and check-out procedures, and occupancy tracking for all student residents
• Serve as the first point of contact for foreign students regarding accommodation concerns, complaints, and daily needs
• Supervise housekeeping and maintenance staff to maintain cleanliness and upkeep of dormitories, classrooms, and common areas
• Coordinate with vendors and external contractors for repairs, supplies, and facility-related services
• Monitor and manage inventory of linens, toiletries, cleaning materials, and other accommo...