Hotel Front Office Manager

NuVe Group is a collection of curated hotels offering iconic lifestyle hospitality for modern travelers, enabling guests to experience local culture and community in luxury boutique settings.

We are seeking an experienced and service-driven Front Office Manager to lead our guest services team in a luxury boutique hotel. This role ensures every guest enjoys a seamless, personalized, and memorable stay by overseeing front office and housekeeping functions with high service standards.

• Supervise daily front office operations including guest check-in, check-out, concierge, and reservations to ensure efficient service delivery
• Deliver personalized attention and tailored services to VIP guests and repeat visitors to enhance guest satisfaction
• Manage guest inquiries, complaints, and feedback professionally and discreetly to maintain positive guest relations
• Monitor occup...