Hosts and Hotesses

Company Description

Mama Shelter is a vibrant, design‑driven hospitality brand founded in 2008 by the Trigano family (co‑founders of Club Med). The brand creates lively, eclectic urban spaces blending creativity, community, affordability, and exceptional service. Mama Shelter is part of Ennismore, a global collective of creative hospitality brands in joint venture with Accor.

We’re looking for friendly, confident and service-oriented Hosts/Hostesses to be the first smile our guests see.

Job Description

Welcome and greet guests warmly on arrival

Manage reservations, walk-ins and seating arrangements

Provide accurate waiting times and maintain queue flow

Escort guests to tables and present menus

Coordinate with service staff to ensure smooth operations

Handle guest enquiries and feedback professionally

Maintain cleanliness of front-of-house / host station

Qualifications

Friendly, out...