Hostess (All-Day-Dining) (EUArabic Language)

AccorHotel · business bay, dubai, United-Arab-Emirates

Location
business bay
Job Type
Full-time
Posted
July 16, 2026

Job Description

  • Check the reservation system and in-house guest information for the next meal period.
  • Notify the supervisor of any large group bookings or any reservations with special request VIP etc..
  • Distribute reservations among all servers equally informing them of all information necessary. Example Birthdays anniversaries bill not to be taken to the table or any other unusual requests.
  • All the reservations are allocated as per the floor plan.
  • Always answer the phone politely using a friendly tone and being informative.
  • The telephone must be answered on a maximum of three rings.
  • If a customer has any questions it is her responsibility to answer them accurately. Therefore know your product and offerings.
  • You must have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the promotions special events etc..
  • Understand the Server an...

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