Hospitality Tech Support Lead (Level 2) — Hybrid

1191 Amadeus Hospitality Europe, S.L.U. is seeking a Technical Support Analyst in Barcelona. The role focuses on providing second‑line technical support for Amadeus Hospitality solutions to a global customer base, with an emphasis on incident resolution and quality service.

You will handle escalations, document issues clearly, and collaborate with Product and R&D teams. The ideal candidate has 3–5 years in Level2 support and strong customer service orientation, with a proactive, analytical