Hospitality Property Manager (Surabaya)

Kozystay is a fast-growing hospitality technology start-up focused on short-term rentals. We are looking for a Property Manager to lead day-to-day operations for Kozystay units in Surabaya, support the pre-opening phase, and maintain strong relationships with property owners.

What you’ll do:

1. Operational oversight and property readiness: Ensure all Kozystay units are consistently clean, well maintained, and fully stocked to standard. Conduct routine inspections and coordinate preventive and corrective actions with Maintenance, Housekeeping, and Laundry.
2. Guest experience and hospitality standards: Oversee smooth check-in and check-out with clear, accurate communication. Resolve guest issues quickly and professionally to protect guest satisfaction and target scores.
3. Team coordination and vendor management: Lead on-site teams and external vendors to meet service and performance targets. Ensure...