Home-Based Customer Experience Manager

The DCX Home-Based Client Experience Manager will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.

REQUIRED CORE COMPETENCIES

• Strong communication skills and a passion for customer service
• Strong desire to go above and beyond to ensure client satisfaction
• Ability to professionally communicate via phone, email, and in person
• Ability to determine urgency in required situations and act accordingly
• Willing ...