Hiring Soon! Physician Billing and Hospital Billing - Denial Management

Roles & Responsibilities – AR Caller

• Follow up with insurance companies on outstanding and unpaid claims via calls or payer portals.

• Analyze and resolve denied, rejected, or underpaid claims by identifying root causes and taking corrective actions.

• Initiate and track appeals and claim resubmissions to ensure maximum reimbursement.

• Review aging reports and prioritize accounts to reduce AR days and improve collections.

• Maintain accurate documentation of calls, claim status, and actions in billing systems.

• Coordinate with billing, coding, and internal teams to resolve discrepancies and correct claim errors.

• Verify insurance eligibility, benefits, and coverage details when required.

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