Location
calgary
Job Type
Full-time
Posted
July 13, 2026
Job Description
Join Hexagon Autonomous Solutions as an Applications Engineer in Calgary, AB, specializing in 2nd-tier support for customers. Use your expertise in GNSS+INS technology to drive customer success.
This role involves providing technical support to NovAtel, VERIPOS, and AutonomouStuff customers across North America. As an essential team member, you'll interact with customers via phone or email, assisting with troubleshooting and product setup while ensuring their satisfaction through timely solutions. You will also work closely with Sales, Product Management, and Engineering teams to elevate complex issues when necessary.
Key Responsibilities:
• Oversee 2nd-tier case management for Hexagon products
• Provide technical support pre- and post-sales
• Assist with troubleshooting and data analysis
• Contribute to Root Cause Analysis for reported issues
• Visit customers for onsite support and issue resolution
Requirements:
...
This role involves providing technical support to NovAtel, VERIPOS, and AutonomouStuff customers across North America. As an essential team member, you'll interact with customers via phone or email, assisting with troubleshooting and product setup while ensuring their satisfaction through timely solutions. You will also work closely with Sales, Product Management, and Engineering teams to elevate complex issues when necessary.
Key Responsibilities:
• Oversee 2nd-tier case management for Hexagon products
• Provide technical support pre- and post-sales
• Assist with troubleshooting and data analysis
• Contribute to Root Cause Analysis for reported issues
• Visit customers for onsite support and issue resolution
Requirements:
...
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