Job Description
Helpline Advisor
Deadline: Sunday 5 July at 00:00 am
Interview dates: Monday 20 July, Tuesday 21 July, Wednesday 22 July 2026
Post Title: Helpline Advisor
Contract Type: Fixed Term until March 2028 with a view to extend subject to funding.
Hours: Full Time (35 hours per week)
Salary: £32,480 – £37,480 per annum, pro rata (depending on qualifications and experience).
Location: Southall (up to 2 days WFH).
Responsible to: Helpline Coordinator
Job Purpose:
To provide high -quality and comprehensive helpline advice, information, practical and advocacy support relating to violence against women and girls (VAWG) perpetrated against Black and minoritised women and girls.
To work alongside helpline Coordinator and helpline volunteers and ensuring the service is trauma-informed, safe, and effective.