Helpdesk Engineer, Corporate IT (MY)

About The Team

Corporate IT is the backbone of our business. Our team helps the company develop a competitive advantage through defining technology objectives, assessing solution options, and devising technical solutions that help us achieve strategic goals and meet operational requirements. We deliver seamless IT experiences and support to internal employees by providing responsive helpdesk service, stable networks, and reliable IT systems.

Job Description

As a Helpdesk Engineer, you will implement IT operations according to policy, interpret IT related issues on both system and user side to meet corporate requirements, and provide technical support in a fast‑paced and demanding environment.

• Provide day‑to‑day technical support to end users and ensure smooth operation of computers, network devices, and printers.
• Troubleshoot and resolve end‑user application issues; maintain and update technical support documentation.
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