Helpdesk Coordinator VA2756

Salary: £29,000

Hours: Permanent, Monday to Friday, 8:30am – 5:30pm 40 Hrs

At Anabas , our vision is simple: to provide forward‑thinking Facilities Management solutions with passion, delivering a world‑class service tailored to the unique needs of our diverse client base.

We are seeking a full‑time Helpdesk Coordinator to join our fast‑paced team in White City London.

The Role

As a Helpdesk Coordinator, you will be the first point of contact for incoming requests via email and phone, ensuring a professional and timely response. You’ll manage the scheduling of engineers and sub‑contractors, maintain accurate records on our CAFM system (QFM), and provide essential administrative support to keep operations running smoothly.

Key Responsibilities

• Helpdesk call and mailbox management – answering callers and email requests or enquiries accordingly and in line with contractual arrangements.