Location
london
Job Type
Full-time
Posted
June 18, 2026
Job Description
Helpdesk Coordinator
About the Company
Join a fast‑growing, well‑established contractor specialising in drainage, plumbing, and property maintenance across the UK. The business is known for doing things properly — reliable service, strong teamwork, and a commitment to supporting both clients and engineers.
About the Role
This is a hands‑on coordination role at the heart of a busy engineering and maintenance environment. You’ll be supporting field engineers, managing job bookings, ordering parts, updating clients, and keeping everything running on schedule.
This is not an IT helpdesk role. It’s ideal for someone who thrives on organisation, pace, and problem‑solving.
What You’ll Be Doing
- Job Booking & Progression — Book, rebook, and progress reactive and planned maintenance jobs
- Job Updates — Add notes, completions, and details for drainage and plumbing works
- Invoicing Approval — Approve comp...