Location
Lichfield
Job Type
Full-time
Posted
June 29, 2026
Job Description
212 Recruitment are supporting our client in recruiting an organised and proactive Helpdesk Coordinator/Service desk Administrator to join their busy team in Lichfield.
You’ll play a key part in keeping the office running smoothly, supporting engineers and contractors and ensuring customers receive a professional and timely service.
Key Responsibilities:
*
Scheduling works and managing engineers’/contractors’ diaries
*
Coordinating appointments, access arrangements and job updates
*
Handling incoming calls and customer enquiries
*
Updating internal systems, job sheets and documentation
*
Processing reports, certificates, and completed work records
*
Liaising with clients and site teams
*
General administrative support across the office
*
Assisting with customer service tasks and follow‑ups
Experience...
You’ll play a key part in keeping the office running smoothly, supporting engineers and contractors and ensuring customers receive a professional and timely service.
Key Responsibilities:
*
Scheduling works and managing engineers’/contractors’ diaries
*
Coordinating appointments, access arrangements and job updates
*
Handling incoming calls and customer enquiries
*
Updating internal systems, job sheets and documentation
*
Processing reports, certificates, and completed work records
*
Liaising with clients and site teams
*
General administrative support across the office
*
Assisting with customer service tasks and follow‑ups
Experience...